Privacy Policy

Last Updated: December 19, 2025

This Privacy Policy explains how Chappel Billings LLC, doing business as Grounded 44 Group (“Grounded 44 Group,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you access or participate in our websites, webinars, courses, programs, live events, and related services (collectively, the “Services”), including those hosted on Thinkific.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways.

Information You Provide Directly

• Name

• Email address

• Account login credentials

• Webinar, course, or program registration details

• Payment and billing information (processed by third-party payment providers)

• Survey responses, chat messages, feedback, or other content you submit

Providing certain information is required to access some Services. Choosing not to provide it may limit your ability to participate.

Information Collected Automatically

• IP address

• Device identifiers, browser type, and operating system

• Pages viewed, session duration, and interaction data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use personal information to:

• Register you for webinars, courses, and programs

• Deliver live and on-demand educational content

• Send confirmations, reminders, updates, and essential communications

• Respond to inquiries and provide customer support

• Improve our Services, learning design, and content

• Send educational or promotional communications where permitted by law

• Maintain security and prevent misuse of our platforms

You may opt out of non-essential marketing emails at any time using the unsubscribe link.

3. Live Events and Recordings

Live webinars, workshops, or group sessions may be recorded.

If a session is recorded, the recording may include your name, voice, image, chat messages, or other contributions. Recordings may be used for educational, internal, or promotional purposes, unless otherwise stated.

If a session is not recorded, no recording will be created or shared.

4. Use of AI and Automation Tools

Grounded 44 Group offers AI-enabled learning experiences and workflows.

• We may use third-party AI tools for content delivery, analytics, personalization, or automation.

• Personal information may be processed by these tools solely to deliver and improve our Services.

• We may analyze data in aggregated or de-identified form to improve learning design, AI workflows, and offerings.

• We do not use personal data to train public AI models.

Where a specific AI feature involves materially different data use, that use will be disclosed within the experience.

5. How We Share Information

We do not sell personal information.

We may share information with:

• Service providers such as Thinkific, payment processors, email platforms, analytics tools, and AI platforms

• Authorized team members or contractors supporting delivery and operations

• Legal or regulatory authorities when required by law

All service providers are required to handle information in accordance with applicable laws and contractual obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality

• Remember preferences

• Understand how users engage with our Services

You may manage cookies through your browser settings. Disabling cookies may affect functionality.

7. Data Retention

We retain personal information only as long as necessary to:

• Deliver Services

• Meet legal and accounting obligations

• Resolve disputes

• Improve offerings

When no longer needed, information is securely deleted or anonymized.

8. Data Security

We use reasonable technical and organizational measures to protect personal information, including secure hosting, access controls, and encryption where appropriate.

No system is completely secure, but safeguards are maintained based on the nature of the data processed.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access personal information we hold

• Request correction or deletion

• Withdraw consent where applicable

• Object to certain processing

Requests can be made using the contact details below.

10. Children’s Privacy

Our Services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. International Users

Your information may be transferred to and processed in countries with different data protection laws. Appropriate safeguards are used where required.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services indicates acceptance of the revised policy.

13. Contact Us

Grounded 44 Group
Chappel Billings LLC
Email: [email protected]